Rochester Drain-Rite FAQs

Yes, we offer emergency services 24 hours a day, 7 days a week. We understand that blocked or slow-draining pipes are never expected and our team is standing by to assist you. 

Yes, all of our technicians are trained and certified in sewer and drain cleaning and repair techniques. They are experienced and knowledgeable to handle the job correctly, to your complete satisfaction.

Our licensed experts are trained to use the latest cutting-edge equipment and methodologies when cleaning drains. We also utilize high-pressure water jetting and camera inspections with video documentation.

Yes, Rochester Drain-Rite provides free estimates for all of our services. 

You can take a few simple steps to help avoid clogged drains. First, be sure to keep all food particles, hair, and debris out of your drains with strainers or sink baskets. You should also periodically check for and remove any build-up of debris that can accumulate in the drain. Additionally, avoid pouring grease, oil, or other fatty substances down the drain, as these can eventually cause clogs. Lastly, it is essential that your plumbing and sewer lines get preventative maintenance.

Common drain problems such as clogged drains, broken pipes, overflowing toilets, and other blockages can be difficult to handle. Because these problems contain a variety of issues, hiring a professional ensures that the issue is correctly identified and efficiently resolved. Professionals have the right equipment, experience, and expertise to diagnose the problem accurately, identify the source of the issue, and get the work done quickly and safely.

Professional drain cleaning is necessary to ensure optimal performance and longevity of your plumbing system. Clogs and blockages can quickly lead to backups, backups can cause water damage and can attract pests. Professional drain cleaning removes the debris and build-up that is clogging the pipes, allowing the pipes to flow more freely and unobstructed. 

Begin by trying a home remedy. Start by boiling a pot of water and pour it down the drain. This can help to break down any clogs, grease, and soapy residue that is blocking the drain. Additionally, you can use baking soda and vinegar in place of the boiling water. Start by pouring a half cup of baking soda down the drain followed by half a cup of white vinegar. Allow the vinegar and baking soda to sit for about an hour and then flush the drain with hot water. If these home remedies do not help, you may need to contact a professional.

If your toilet or drain is overflowing, you should shut off the main water supply as soon as possible to prevent further flooding. Then contact a professional to come and assess the situation and complete the necessary repairs.

You can prevent overflowing toilets and drains by regularly inspecting and cleaning them, as well as being mindful of what goes down them. Additionally, you should have a qualified professional inspect your plumbing system on an annual basis to catch any potential issues.

A camera/video inspection is a method of inspecting plumbing systems and other enclosed areas from the inside. The process involves sending a waterproof camera attached to a flexible cable through pipes, walls, and other enclosed areas to assess for damage, wear, blockages, and other possible plumbing concerns. This type of inspection provides an efficient and cost-effective way of finding out what the problem is and how it can be addressed.

Camera/video inspections provide a clear visual inspection to identify issues quickly and accurately. This method is a much faster process compared to traditional methods and often yields more accurate results. In addition, camera/video inspections are generally safer than manual inspections and help to reduce the chances of damage to property or equipment due to getting access to hard-to-reach areas.

A camera/video inspection can be used to detect a range of plumbing issues, such as clogs, broken or damaged pipes, roots, and debris in pipelines, pipe corrosion or deterioration, unlevel pipe joint connections, and more. 

Jetter cleaning is a professional process that utilizes specially designed high-pressure water jets to scour the inside of your sewer line. This process can clear away build-up and debris, as well as remove blockages and other obstructions. The pressure of the water jets is powerful enough to remove tree roots, mud, and grease accumulation. Jetter cleaning is a great way to maintain the cleanliness of your sewer lines and keep them performing well.

There are a variety of reasons why drains may be constantly backing up. Possible causes are clogs in the drain line, a damaged drain pipe, blocked vents, or obstruction in the main sewer line. To resolve the issue, you should contact a professional drain cleaning company to assess the situation.

Grease trap cleaning should be done on a regular basis. Depending on the size and type of trap, the frequency may range from once a month for small residential traps, to every three to six months for larger commercial traps.

Pipes can burst due to a variety of reasons, including extreme changes in temperature, corroded or old pipes, frozen pipes, excessive water pressure, and constricted pipes

Yes, there are a few steps that can be taken to help prevent pipes from bursting. These include insulating exposed pipes, reducing water pressure, checking for corroded pipes, repairing any damage done to the pipes, and limiting shifts in temperature. 

If your pipe bursts, it is best to turn off the water main and contact a professional plumber or drain company immediately. A plumber can help assess the situation, make any necessary repairs, and advise further precautions to prevent future bursting.

Drain problems in farms and barns are usually caused by the accumulation of food scraps and other organic materials in the pipes. These materials are capable of blocking pipes, resulting in slow drainage and potential overflow. Other contributing factors may include slips and falls near the drain or damage to pipes due to extreme temperatures.

First, try using a plunger or a wet/dry vacuum to clear the clog. If unsuccessful, you may need to use a cable auger or a chemical drain cleaner. It’s best to consult a professional if you are unable to clear the clog yourself.

It’s best to use natural cleaning materials, such as baking soda, vinegar, and hot water mixed together. You can also use commercial drain cleaners for tougher blockages. Make sure to use gloves and protective eyewear when handling or pouring these materials into the drain.